FAQ Carpet Cleaning and Tile and Grout Cleaning as well as hardwood floor cleaning. We have the answers to your questions!

Does Carpet Protector really work?

Absolutely. Carpet protector is an outstanding product that AHCC professionals recommend highly. In fact, most new carpet has protector on it – applied by the carpet manufacturer. However, protector wears off because of foot traffic on the carpet, frequent vacuuming, etc.

How can I maintain my new carpet warranty?

There are three key things to do to maintain your new carpet warranty:

1. Vacuum frequently
2. Clean spills promptly
3. Have periodic professional carpet cleanings

Can we walk on the carpet right after it's been cleaned?

Yes, but we recommend that after your carpet is cleaned you do allow for some dry time. If you choose to walk on your freshly cleaned carpet, make sure you wear footwear (slippers, socks, shoe covers, shoes are O.K. if bottoms are clean) when walking on it so that you do not transfer oils from feet to clean carpets. It is also very important that you are careful not to slip when walking from damp carpet to hard surfaces, Please Be Careful.

Why is professional cleaning important?

When vacuuming no longer removes all of the soil, or you have not been able to remove spots following the recommended carpet care and cleaning procedures, it’s time to have your carpet cleaned by a trained and qualified professional cleaner. We know the latest information on carpet construction, carpet care products, and safe, effective cleaning methods to help maintain carpet beauty. For this reason, we recommend, and most carpet manufacturers’ warranties require, periodic professional cleaning.

I know regular vacuuming is important. What type of vacuum should I use?

A good vacuum cleaner is extremely important in prolonging the life of your carpet. Almost any vacuum cleaner can remove surface dirt, but only a quality machine can effectively remove the soil that’s embedded in the pile. We recommend using a vacuum cleaner with a rotating brush or beater/brush combination that agitates the carpet pile to loosen embedded soil.

Why is vacuuming important?

The most important thing you can do to keep your carpet looking great is to vacuum it thoroughly and frequently, particularly in high-traffic areas. Vacuuming helps remove dirt particles which dull the carpet’s appearance and damage the carpet fibers. Also, use walk-off mats at entrances to minimize dirt particles being tracked onto the carpet and to reduce
soil accumulation.

Is it true once you clean a carpet it gets dirty quicker?

Not with our Dual Cleaning system. Residue that gets left in teh carpet from inferior cleaning processes is what causes rapid re-soliding. Our two-step deep clean system uses hot water and advanced cleaning agents to loosen soil. Then we remove the dirt and the cleaning solution with clear water rinse and a powerful extractor, leaving your carpets soft and clean.

How often should I have my carpet professionally cleaned?
Get your carpet cleaned every 3 to 12 months on average. This can vary depending on how many Adults, Children and Pets live in your home. We recommend you have your high traffic areas cleaned every 6 months.
Why is the agitation with hot water extraction the method most carpet makers recommend?
In order to get anything truly clean, you need to use water to flush out the cleaning agents and dirt. Hot water extraction is the method that uses a flushing process to remove dirt. (Imagine washing your clothes and not rinsing them. That’s what happens to carpet cleaned without the hot water extraction method.)
When AHCC cleans my carpet, does the padding or sub-floor get wet?

No. While the Two-Step Deep Clean system does use a very powerful, deep-cleaning fiber rinse, the system extracts the rinse, the cleaning solution and the dirt very effectively in the same step. That gets your carpets as clean as possible while leaving your padding and
sub-floor dry.

How long does it take the carpet to dry after cleaning?

We have two cleaning methods available:

1. Agitation with hot water extraction – Dries in 4-8 hours.
2. Encapsulation – Dries in 1-2 hours.

Both can dry faster with ample air circulation and moisture ventilation. Carpet dries on the same principle as your clothing, the more air movement the faster it dries. So if weather permitting open windows, turn on vents to air, ceiling fans and portable fans are a great idea also.

I've heard water can ruin carpets. Is that true?

No. What harms carpet is poor quality machinery that doesn’t remove enough of the water to allow the carpet to go through the drying
process properly.

I've heard it's best to put off having your carpet cleaned as long as possible, is this true?
No. In fact, many of the major carpet mills today recommend professional cleaning at least once per year. The build up of soil in your carpet in combination with foot traffic creates abrasion that breaks down your carpets’ fibers. The higher the traffic in a given area, the more often the carpet will need cleaning.
Why Choose Professional Carpet Cleaning?

Whether you’re looking to clean carpet or tiles, you might be wondering why you need to contact a professional carpet cleaning company to clean your floors. It can’t be that hard, right? Actually, it can. American Heritage Inc can explain how.

Professional carpet cleaning comes with a long list of skills and expertise that you need in order to do it right. Deep cleaning a carpet is more than just using a vacuum cleaner, just like properly cleaning a tiled floor takes more than a mop.

Expert Know-How

You need to know, just like our team does, what you’re going to be up against when it comes time to deep clean. It’s simple enough to scrub, but some stains can be impossible to get out without the right kind of cleaning fluids and the right materials to scrub with. Being caught without them means potentially endless trips to the supermarket or cleaning supply outlet, which also means a lot of wasted money, so you need to what you’re going to be using before you even start.

A lot of the deep cleaning involved in professional floor care also involves some heavy-duty industrial chemicals and cleaning fluids. On top of that, you might end up having to mix a few of them yourself. This is definitely not something you want to try if you’re not a professional. Risking personal injury through improper use of corrosive materials, or accidentally poisoning yourself with fumes are both risks you don’t want to take. A professional cleaner needs to know exactly what they’re doing, and a team like ours at American Heritage Carpet Cleaners is already fully equipped.

The Right Tools for the Job

Speaking of being equipped – along with the experience and expertise of a great carpet cleaning specialist, you also need the best equipment. A lot of heavy-duty, modern cleaning equipment for carpets and other surfaces is not just expensive but requires knowledge to use. Spending a fortune on a hot water extraction cleaner, only to end up not being able to figure out how to use it, sounds like a nightmare!

American Heritage Carpet Cleaning uses the Carpet and Rug Institute’s top rated cleaning equipment to get the job done. Our team is trained and experienced in using these powerful, efficient tools. This goes for all of our equipment, whether we’re cleaning carpets, tiles or hardwood floors – we don’t use anything but the best.

Professional Experience

About that experience we mentioned – the best carpet cleaning specialists will be able to take on all kinds of challenges when they get a call from customers in need. American Heritage Carpet Carpet Cleaning goes beyond being your run-of-the-mill cleaning company – we’re not just looking at the presentation of your home or office but why we clean as thoroughly as we do.

We know that build up of dust, dirt and grime leads to infections, infestations and all sorts of other health and environmental problems. We also know that a deep clean is important not just for aesthetics but for the health of our customers and their community.

Call the Carpet Cleaning Pros

If you want to avoid the effort, risks and headaches that can come with trying to thoroughly clean carpets or other floors yourself, contact American Heritage Inc’s carpet cleaning team today. Our team isn’t just made up of a professional, skilled cleaning crew – we’re also members of your community! We know Olathe, KS as well as anyone, and we’re always happy to see our neighbors and help them get their homes and offices looking like showrooms!

Carpet Cleaning Prices

Not all carpet cleaning companies charge the same rates for the same services. Some offer residential carpet cleaning while other focus only on commercial cleaning in the Kansas City area. At American Heritage Carpet Cleaning, we do it all: from commercial vinyl composite tile (VCT) cleaning to residential rug cleaning and upholstery cleaning.

Our charges for residential cleanings are fixed rates per area to be cleaned, but commercial service charges will vary slightly depending on the quantity and frequency of areas being cleaned. We offer a detailed inspection and quote for all commercial cleaning so there will be no confusion as to exactly how much it will cost to have the floors of your business cleaned.

Things to Know About Our Carpet Cleaning Services

When we come to clean the carpets in your home, we mean business. We pride ourselves on getting in and out quick so that you and your family can get back to living. Generally, it takes us between one and two hours to clean the designated areas. On average, we can clean a 2000 square foot area without furniture in one hour.

Before we begin carpet cleaning, we will move any sofas, love seats, chairs, and small tables. However, we ask that you remove all glass items, electronics, valuables and bedroom sets before we arrive. All items moved by our professional carpet cleaners will be returned to their places with plastic tabs to help prevent bleed through.

Contact us today for a free quote

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